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Hotel · Palermo · Sicily

Hotel Ambasciatori

A 4-star stay on Via Roma, within walking distance of Palermo's train station and many city sights, with a rooftop terrace that guests consistently praise.

  • Rooftop terrace with city views
  • Central location near train station
  • Friendly and attentive staff
8.3 Great 1648 reviews Booking.com 8.3 · 1648 reviews

About

Hotel Ambasciatori

Hotel Ambasciatori is a 4-star property set on Via Roma in the heart of Palermo, Sicily. With 26 rooms, it offers a more intimate feel than many larger hotels. The building includes a restaurant, bar, and a sun terrace, and guests have free Wi-Fi in public areas.

The hotel is about a 400-metre walk from the Museum of tiles Stanze al Genio, and the central train station is within walking distance, making it easy to arrive from the airport by bus. The rooftop terrace is a recurring highlight in guest reviews, often used for breakfast or evening drinks with a view over the city.

  • No smoking on site
  • Free Wi-Fi in public areas
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Rooftop terrace with city views — Guests repeatedly highlight the rooftop terrace, often mentioning the view over the city during breakfast or evening drinks.
  • Central, walkable location — Situated on Via Roma, within walking distance of the train station, the Museum of tiles Stanze al Genio (400 m), and many major attractions.
  • Attentive and friendly staff — Guests often praise the professional and caring service, from answering questions to accommodating special requests.

Worth weighing

3 to weigh
  • Comfort rating below average — Guest comfort score sits at 6.9, one of the lower category scores, suggesting some rooms may not meet expectations for cosiness or quiet.
  • Value for money a minor concern — The Value rating is 7.8, lower than other categories, so some guests may feel the price doesn't fully match the experience.
  • No on-site parking listed — Parking is not mentioned in the hotel's policies, and given its central location, guests driving may need to arrange parking elsewhere.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Triple Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Deluxe Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Superior Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Classic Triple Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Security
  • Luggage storage
  • Lift
  • Fire extinguishers
  • Key card access

Transport

  • Paid airport shuttle
  • Car hire

Services

  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour
  • Meeting/ Banquet facilities
  • Fax/Photocopying

In-room

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Parquet floor

Food & Drink

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus
  • Children's menu

Outdoor & Leisure

  • Terrace
  • Sun terrace
  • Fitness centre
  • Cycling

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 1648 reviews

Guest-rated 8.3/10 from 1,648 reviews

Booking.com · 8.3 · 1648 reviews
8.3Verified guest

“The staff here are attentive and top-class. My room was nicely furnished and magical, with a large bathroom and nice views towards the rooftop.”

8.3Verified guest

“I really enjoyed the classic double room and all its facilities. The location was fabulous and central – I could walk to everywhere I wanted to go, and the train station was also within walking distance.”

8.3Verified guest

“The location stood out to me, and the terrace view offered a lovely backdrop for my morning routine. The room was also very clean.”

8.3Verified guest

“Tastefully decorated, with a beautiful panoramic terrace, perfect location, and Wi-Fi in the rooms.”

8.3Verified guest

“The hotel is conveniently located near the train station, where there's a bus to and from the airport, so you can walk to the hotel upon arrival. We had an apartment in a separate building around the corner with a kitchen, dining room, bedroom, balcony, and a large bathroom. Staff were very friendly and helpful. Breakfast on the roof terrace was very good (though not included in our rate) and there's a great view of the city. It's easy to walk to many attractions like the Norman Palace and the cathedral.”

8.3Verified guest

“I loved the amazing views from the rooftop terrace during dinner – perfect for a romantic evening. The location is a major plus, with easy access to all major sights, and we enjoyed a quaint atmosphere.”

04 — Location

Getting around Palermo

The property sits in Palermo.

Getting around: The hotel is a short walk from Palermo's central train station, making it easy to arrive by bus from the airport and to explore further afield.

Nearby attractions: Many of Palermo's main sights, such as the Norman Palace and the cathedral, are within walking distance, and the Museum of tiles Stanze al Genio is just 400 metres away.

Via Roma 111, Palermo, Sicily, 90133, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:00
Check-out
By 07:00-10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
26 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is from 07:00 to 10:00.

Is breakfast available at the hotel?

The hotel offers in-room breakfast, and guests often mention breakfast served on the rooftop terrace. However, it may not be included in the room rate.

Are pets allowed?

Yes, pets are allowed at the hotel.

Is there an airport shuttle?

Yes, the hotel provides a paid airport shuttle service.

Does the hotel have air conditioning in the rooms?

Yes, air conditioning is listed as an amenity in all room types.

The bottom line

A solid, centrally located Palermo hotel that earns high marks for its rooftop terrace, attentive staff, and walkable position near the train station. Ideal for travellers who value location and a memorable view over extensive in-room luxury.

8.3Best for city explorers who appreciate a rooftop view.

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